Privacy Policy

The privacy and security of your personal information is important to Iptelefon ("Gorodkov Igor Vladimirovich", "we", "us"). We recognize the trust that you place in us when you provide your personal information to us.

This Privacy Policy (“Privacy Policy”) describes the personal information that we collect, how we collect it, and how we use, disclose, transfer and protect it.

This Privacy Policy applies to the personal information that we collect through our websites, including, without limitation, iptelefon.su and zeonpbx.ru and iptelefon.ru (collectively the “Iptelefon websites”).

This Privacy Policy also applies to the personal information that we collect through our Iptelefon internal platform (or any other “Electronic Tool” as defined in any applicable agreement between you and us) (the “Zeonpbx”). We only use the personal information that we collect through the Iptelefon Platform (or any other “Electronic Tool”) to provide service(s) to you or to market additional service(s) to you among the categories of services that we already provide to you.

Separate agreement(s), including applicable Terms and Conditions, govern the service(s) that we provide to you (the “Iptelefon”).

What information does Iptelefon collect from you?

Information You Submit. We collect information that you submit when you visit a Iptelefon Website, Zeonpbx website or our internal platforms, including:

Your contact information and other identifying information, including your name, your email or mailing address, your phone number, identifying information about your business, or other similar information;

Your personal identification information, including information such as your account number, password, or username; and

Information that you submit as an applicant to join our team, including your resume and other information commonly included in your resume.

Information Collected Automatically. We collect some information about you automatically. For example, we may collect your IP address, the browser you use, the pages that you visited to refer you to a Iptelefon Website or the Zeonpbx website or the Zeonpbx platform, the pages that you visited on the Iptelefon Website or the Zeonpbx website or ZeonPBX platform, and other data that we may use to analyze and administer the Iptelefon Websites or our internal platforms.

Information Collected with Cookies and Analytics Software. We use cookies and other analytics software, such as Google Analytics. These tools help us understand and improve the performance of the Iptelefon Websites. We also may use cookies to help customize the content that you see when you visit Iptelefon Website or receive through marketing campaigns. They help us measure the effectiveness of our features, offerings, and advertisements. Cookies often improve your use of the Iptelefon website and our internal platforms by saving your preferences and making forms easier to fill out. If you prefer that we do not utilize cookies in connection with your use of our website, you should use your browser-specific setting to manage cookie usage.

Information we collect when you communicate with our sales team. We also store information about everyone who contacts, or is contacted by, our sales team. This includes your name, your company’s name, your contact information, what Iptelefon Services may interest you, your possible use case, and other information pertinent to the sales process. This helps us respond more effectively to your interest in Iptelefon Services and allows us to tailor our marketing approach to your specific needs and interests.

Information We Collect from You or Your End Users to provide Iptelefon services. We may collect information from you through the Iptelefon website or our internal platforms in connection with the provision of Iptelefon services to you for a variety of purposes, including the registration and management of your account, the facilitation of your access to and use of our platform, communication with you, responses to your questions and comments, the measurement of your interest in Iptelefon services, the improvement of Iptelefon Services, notifications about special offers, the customization of your experience with us, the solicitation of information from you, including through surveys, the resolution of disputes and troubleshooting, the prevention of potentially prohibited or illegal activities, and the enforcement of our Acceptable Use Policy.

We keep records of our customer support interactions, including your name, contact information, and any additional information that you choose to share with our customer support team. We do this to better manage our relationship with you, track problems over time, and confirm that we resolve your concerns effectively and efficiently. We exercise great care with the information that is provided to us during our customer interactions, but you should be aware that we maintain and store this information. If there is sensitive information that you do not want us to store, please do not provide it to our customer service or sales teams.

As a communications provider, we necessarily have access to certain information required for the transmission of voice and/or messaging traffic, including to other communications providers. This includes call and message metadata and the content of both voice and messaging traffic. We store and maintain such information only as necessary to deliver messaging and voice traffic in accordance with our agreements with you, to comply with applicable laws and law enforcement requests, and to achieve our legitimate business purposes (including taxing, billing, and collection of payment for the Iptelefon services). If you have specific questions about the collection or storage of information relating to voice and messaging traffic, please contact support@iptelefon.su for more information.

How does Iptelefon use the information Iptelefon collects?

In addition to the uses described above, we may use the information that we collect from you to:

Send you marketing materials or other similar communications;

Determine whether you may want Iptelefon services;

Manage the Iptelefon website and our internal platforms;

Deliver the Iptelefon services that we provide to you

How does Iptelefon share your information or your end users’ information?

We do not sell your information to any third parties.

As noted above, as a communications provider, we necessarily have access to certain information required to transmit your voice and/or messaging traffic, including to other communications providers. This includes call and message metadata and the content of both voice and messaging traffic. We necessarily share some information to transmit your voice or messaging traffic.

We may share your information with service providers we engage to perform services on our behalf, including payment processing, order fulfillment, customer relations management, and data analytics. We contractually require these service providers to safeguard the information we provide to them. We also restrict these service providers from using or disclosing information except as necessary to perform services on our behalf or to comply with legal requirements.

We may share your information with our joint marketing and sales partners, as well as other other aspects of our business, and for the purposes described in this Privacy Policy.

We may share your information in accordance with applicable law. This may include disclosure to respond to subpoenas, court orders, or other legal process when we believe in good faith that disclosure enforces or protects our rights, protects your safety or the safety of others, or responds to other government requests.

We may share your information with other communications providers to prevent fraud or to investigate and resolve suspected fraud, harassment, security issues, threats to networks, or other unlawful activity.

We also may share information with directory publishers (who publish white pages, yellow pages and other similar directories) and directory assistance providers (who provide telephone numbers or addresses to those asking for that information). We may limit how this information is used. These companies must honor restrictions you have asked for, such as that your information not be published or used for marketing.

If we engage in a merger, acquisition, divestiture, consolidation, asset sale, or in the unlikely event of bankruptcy, we may share or transfer certain information, subject to standard confidentiality agreements.

We may share aggregated or anonymous information with third parties, including investors. For example, we may disclose the number of visitors to Iptelefon website or the number of our customers.

We may share information, including your name, when we have your consent to do so.

How will you know of any changes to this Privacy Policy and other Policies?

We may update all our policies from time to time. We will notify our customers of material changes to all our policies, either by sending a notice to the email you provide to us or by placing a prominent notice on our website.

How do you opt-out of receiving marketing materials or other information from Iptelefon?

If you receive marketing materials or other information from us that you no longer wish to receive, you can opt-out at any time by emailing us at: support@iptelefon.su and in the Subject Line, enter “Unsubscribe” to request that we remove your name and contact information from our distribution lists.